ParkBee Reviews

I am beyond outraged and frustrated with my experience at Europlaza's parking lot today. My friend and I were trapped in the parking spot for a heart-wrenching 40 minutes and as a result, missed an important appointment. The customer service at ParkBee was nothing short of a nightmare. They refused to assist us in any way, instead directing us to call ParkMobile. We were left feeling hopeless and stranded, all because of the negligence and incompetence of ParkBee's employees.

After a long and grueling battle, they finally opened the gate for us. But the damage had been done. 40 minutes of our lives were wasted and an important opportunity was lost, all because of ParkBee's complete lack of concern for their customers.

I urge everyone to stay away from this parking lot at all costs. The issues with opening gates through apps and the abysmal customer service are not worth the risk.

Got a 300 euro fine for unpaid parking. Also a lot of problems with the gate note opening. Never park here.

Had to pay twice!!! On arrival, there is no cameras installed in order to recognize your plate number and open the gate, which was stated on the email received from ParlBee:
"Garage info
Entry and access is through license plate recognition - ensure you have filled in the correct license plate."

also no link was provided to open the gate, as per email from ParkBee:
"How it works:

Directions
1. Use this navigation link to navigate to ParkBee Q-Park - London, Church Street

2. Parking
Find a parking space and go!

Nobody is working at the parking space, therefore had no choice but to pay at the exit. Clearly a scam website.

This parkhouse in Rotterdam is not safe. My car got broken into. Window’s shattered. Will never park in any of their park houses and wouldn’t recommend it. They were no help at all.

Park at London Victoria car park. Paid ParkBee but was told by the parking company that parkbee did not send over the parking details so we had to pay extra £32 on top. Contacted Parkbee and was told I would get £10 refund for the parking I paid via them but not the £32. They should have refunded us the £32 instead of £10. When I complained basically they just hung up on me. Avoid.

Disgusted paid yesterday left car park and still getting txt messages saying I now owe even more money. And now they want my bank statuto prove I paid. Joke took my reg paid for what I owed.

I was sent a letter stating I did not pay for my parking. I sent proof via bank statement and text message from themselves confirming parking was paid. Nevertheless, I was asked to pay the fine! At a reduced rate of £20! I was fined for paying for my parking! Bush of robbing people who don't know who their parents are. DO NOT USE! :-)

I’m honestly so dissapointed in this company. I parked here 3 times, two times using online payment and third using the parking machine on first floor. To then about 3 weeks later recieve fines for all three times parked here. I managed to appeal the first two but the last one i had no proof of payment due to using my ex boyfriends card as mine was frozen. So now i’m paying

This company appears to be taken over by a Dutch company now
Prices have massively increased with no breakdown as to how the pricing system works nor written in English to understand as English is virtually non existant!
If you ring the support number NO ONE answers and merely tells you to E mail and wait 24 hours for response. This company is now at a rock bottom level and I will try others that write and communicate in English

I used their website to book parkings inside Amsterdam. They have great prices and good booking options like the pay by minute. I had a payment problem where I ended up paying for the parking twice. They solved the problem and refunded the money in less than 24 hours. Very friendly and fast customer support

After paying and leaving the car park, I was still logged as being parked. I called customer service and was told I had to pay twice (then claim a refund) to avoid a fine. I did this begrudgingly, concerned I might never receive the refund. The refund was processed with a few days and the customer service was very good and helpful.

Parked at Brighton bingo Hall with parking run by Park bee. I texted my information for parking when parked and when I left I texted and paid. I get home and a few days later received a parking fine. I have since supplied copies of my bank statements showing payment after sending special delivery but still this isn't proof enough. I have no other proof of my making this payment so what do they expect? I would never recommend parking in a car park run by park bee. Absolutely awful with no idea of what stress this causes people who have done the right thing. ?

Shocking,

Gets to the barrier of car park + had to call for assistance as it wasn't recognised. Tripple checked all details were correct.
10 minutes I had to wait for assistance from actual car park attendant, but at exit they were helpful.

And it turns out they were more expensive than the car parks own prices!!

Will not be using PARKBEE again!

Absolutely shocking service I got charged extra parking because the app didn’t book me out the car park. Customer services didn’t seem to care and I had to pay the extra charges to stop them increasing. Will not be using the Park Bee service again.

Parked for 48 hours. Really easy to find, simply tapped the postcode into the Waze app and off to go. Excellent price for the area and felt it was very secure. Stayed at the Hilton Kensington Olympia. Booked this as their car park was shut for renovation, however it was half the price, so a good find. Was walkable, but found out I could have taken the bus for two stops if I had found the 0.7 of a mile tricky with baggage. Will definitely use again.